AXP House welcomes a diverse community to enjoy our space either personally or professionally. To maintain the integrity and exclusivity of our AXP House we run on a Preferred XP Members Network which does not in any way discriminate based on race, socioeconomic status, gender, or profession. Instead, our Preferred XP Members Network establishes a safe space with a community of well-polished individuals. Our Management Committee will open new applications at every quarter of the fiscal year as subscriber capacity permits.

Once you have submitted your XP Membership Application it will be reviewed and given a decision by our Management Committee to ensure that you align with our Preferred XP Members Network criteria. From there if your application is approved you will move onto the next step of the process. All decisions are final and made within the sole discretion of AXP House.

We have no obligation to provide any reason for rejecting or approving your application for membership. Upon application acceptance, all Members are bound by the rules of AXP House. Applicants are permitted to withdraw their application at any time they please by emailing team@axphouse.com. Members are not permitted to receive a refund after withdrawing their Membership.

Check XP Membership page for Perks, Process & Price.

We have setup two digital ways to permit the access of subscribers into the AXP House.

• Use door bell intercom system (dBell). Doors will be unlocked with the press of a button.

• Use digital application (dPass). The dPass must be used/swiped in both cases while entering in and exiting out. Subscribers are required to report lost or stolen or change phones devices immediately and a replacement dPASS will be issued subject to an administration fee.

Any misuse of both access types will not be tolerated. Reservation in-advance is required and show-up to AXP House without a reservation is not allowed.

Members are not permitted to share their access with any other Member(s) or Non-Member(s). Any defiance of this rule will cause Membership suspension and/or termination of the Member.

The AXP House reserves the right to refuse entry to any Members who fails to reserve its spot in advance or who does not pay the annual and / or any administrative fees.

The AXP House reserves the right to exclude any Members or guest and ask them to leave at our sole discretion and without explanation, with no entitlement to the refund of any fees previously paid.

Members are welcome to come and go as many times as required during the day subject to the the valid reservation, but it is required that you book ahead due to limited capacity. Reservations and payments must be made online in advance to secure your spot. The reservation can be rescheduled but not canceled, and payments are non-refundable. Reservation will be canceled if failure to correctly use the reservation tool. Membership can be suspended for repeated/continuing non-compliance.

AXP House encourages all types of events as long as they are respectful and non-disruptive. Prior on-line booking is required subject to approval. Provisional bookings will not be made automatically, these are by request from the subscriber, confirmed in writing by email from AXP House and are subject to the acceptance of XP Terms of Service. AXP House Management has the absolute right to decline any events to be organized. Bookings in the AXP House Events will be subject to security deposit against any loss or damage caused during the event. The deposit, or any balance after deducting outstanding fees will be returned to the Client after the account has been settled in full and funds cleared.

AXP House has the right to charge Members for joining fee, usage fee, event fee as well as any administrative fee, as and when it occurs. AXP House has the right to alter or waive any fees or subscriptions without prior notice.

Go to the relevant sections to check the current XP Pricing Structure:

• XP Membership (Annual Enrollment Fee)

• XP Solo (Reservation Fee)

• XP Social (Event Booking Fee)

• XP Snapup (Management Fee)

Annual Membership Fees are immediately payable once the subscriber's application is reviewed and approved. By providing payment details, AXP House assumes members consent to any fees listed. AXP House holds the right to amend any fees at their own discretion and all subscribers will be notified at least 1 month in advance.

Members will be automatically eligible for renew at the end of each period and will continue until such time as it is either cancelled by AXP House or by the Members giving no less than one month’s notice and failure to do so will incur the Membership fee for the following period.

Check XP Membership page for Perks, Process & Price.

All Members are expected to make timely payments, Members will be immediately notified of any late fees which will be subject to any penalties AXP House deems necessary. Late payments beyond one month of the due date are the cause for the suspension of the Membership. Failure to pay beyond the suspension period of one week will result in the termination of the Membership.

Members are free to withdraw and terminate their membership whenever they please but will still be expected to pay any withstanding fees as well as any installment payments and will not receive any refunds.

AXP House will maintain all Member's information on our private database. This information includes any details provided through the application process along with a photo of the Members.

If any of the information provided changes, please ensure to notify our team by emailing: team@axphouse.com.

AXP House holds data in accordance with the General Data Protection Regulation and the Data Protection Act. AXP House will deal with all information it holds in line with its Privacy Policy. AXP House will not release any members’ personal information to third parties unless we are required to do so by law.

Members agree and acknowledge that any notices sent to them by AXP House are deemed to be properly relayed and/or served upon them through the Members’ contact information provided on their Membership Application Form. Such notices shall include, but are not limited to, announcements, event alerts, billing invoices, change in Terms & Conditions, warnings, notices of default, notices in which member is put on notice regarding delinquency of Membership and service fees or any notice informing the Members about the termination of the Membership and in which the Members is required to vacate AXP House. Unsubscribing or opting out from AXP House mailing list will be construed as a violation of rules and regulations and the Members shall in no way hold AXP House responsible or liable for not receiving important notices of any kind from AXP House.

Guest Access to XP Lounge - Members can bring up to 3 guests per visit subject to payment at the time of reservation.

All Non-Members are only permitted at the AXP House at the approval of management. Any guests who have not gained permission will be asked to leave the AXP House and the Members who gave them access will be subject to the suspension and/or termination of their Membership. No guests are allowed to access the AXP House without being accompanied by a Members. All guests are bound by the same rules & regulations as any Members is and are expected to follow them to ensure the safety and integrity of the AXP House. Defiance of the rules & regulations will result in any penalties management deems necessary upon the Members who is accompanying the guest.

AXP House is designed with the intention to serve professionals and primarily over the age of 16. Though children may be permitted to access the AXP House, anyone under the age of 16 must be accompanied by an adult 16+. Anyone under 16 who visits the AXP House is the responsibility of the Members who invited them any misconduct will fall under their responsibility. Please remind the guardians and supervisors of the children to not leave them unattended at any time and respect the space and other members.

To preserve the appearance of AXP House, which is designed to serve professionals, we ask that Members wear attire that reflects the corporate casual atmosphere.

Any guests are also obliged to dress in appropriate attire. It is the Member's responsibility to advise their guests of this dress code. Shirts and footwear must be always worn inside the AXP House.

Wireless internet connection is provided for the benefit of members and their guests and should be used in accordance with all Canadian laws, statutes and regulations. Use of the internet connection must not therefore violate any law, be defamatory, offensive, abusive indecent, obscene, be harmful in anyway, promote or encourage any unacceptable or illegal behavior, have any fraudulent purpose or effect, result in any misrepresentation, or damage the integrity, reputation, brand or name of AXP House in any way. Any passwords required for the use of the internet connection must not be divulged to any other party.

The AXP House is designed as a place to relax and is not a place for work within the Lounge area. To ensure that Members are relaxed and can fully enjoy the AXP House, please refrain from attending any phone calls within the XP Lounge. Calls can be taken outside or in designated areas outside of the XP Lounge. When in the XP Lounge, all Members must ensure their phones are set to silent. Laptops are only permitted at the designated areas. This cellphone and laptop policy applies to all Members and all guests.

Members may only take photos or film using mobile phones. Any photography/videography must be self-administered, and another party filming would be deemed as a professional shoot that requires prior approval from AXP House Management. To protect the privacy of our Members, their guests, and our employees, photographs should not include individuals who have not given their express consent or any AXP House employees. AXP House reserves the right to cancel a Member's registration and ask him/her to leave the premises if personal technology is inappropriately used. Members are responsible for ensuring their guests also abide by this rule.

AXP House has the right to photography, audio recording, video recording and use of personal image in AXP House promotional, marketing and advertising materials, such as the Website and publications in print and electronic formats.

Movies, videos, songs, internet calls & presentations must only be played through headphones & should not be audible to any other member or guest.

Smoking is strictly prohibited. Any Members or their guest found to be under the influence of drugs or intoxicated will be asked to leave the premises and their memberships will be cancelled and no refund given. If members wish to smoke, they may go outside and find an area that permits them.

Consumption, purchase, distribution, and possession of any drugs, alcohol, and any illegal substances is prohibited within the AXP House premises including but not limited to; immediately outside the establishment, the XP Lounge, and the XP Studio. Any Members who are caught in defiance of these rules will be removed from AXP House and their Membership will be cancelled and no refund given.

Outside food is not permitted inside the AXP House unless approved by AXP House or bought through AXP House approved food establishments. Coffee and Tea are allowed to bring into AXP House.

The AXP House is a safe space, but Members and guests should act in a reasonable manner to mitigate the possibility of injury or accidents. Members will assume all risks of personal injury while visiting AXP House and using AXP House facilities, equipment and services, and waive any and all claims or actions that Members (or any heirs) may have against AXP House, any of its subsidiaries or other affiliates and any of their respective officers, directors, employees, agents, successors and assigns for any such personal injury or loss of or damage to property caused, in whole or in part, by subscriber's own actions or negligence, or caused by their negligence or those of third parties. AXP House owners, directors, agents, management company, security company and/or their employees are not liable for any injury/death to any subscriber, persons whether caused by their negligence or not, nor for loss or damage to property, by theft or any other cause whatsoever.

AXP House does not take liability for the injury of any member nor the loss or damage of their property. Members remain to hold their legal rights established by local laws.

Animals and dogs are not permitted in AXP House.

We would like to ensure a safe space for all Members and guests so please ensure respect for others and the space. Violence, abusive language, harassment, and misconduct towards other members, guests, or staff will not be tolerated and is grounds for the Membership to be suspended or terminated. Any guest who displays any of these actions and exhibits misconduct will be asked to leave the premises and is subject to being banned from entering the AXP House again. Damage or destruction of any of AXP House’s property will also cause for the Membership to be suspended or terminated. Any misconduct outside of the AXP House premises by Members or guests is not the responsibility of AXP House and they will be held personally liable for their actions.

Members and their guests must not move, remove or damage any property, furniture, fixtures or fittings belonging to AXP House or any property belonging to any other subscriber, user or their guest.

AXP House reserves the right to claim costs and damages in full from the subscriber for any such removal or damage incurred.

AXP House operates CCTV cameras for the security of its subscribers and all those who use AXP House. Members agree that all activities may be monitored, and any illegal act recorded may be passed to the police or relevant authorities.

Questions

If Members or guests have any questions regarding the rules and regulations listed, please contact our management at team@axphouse.com.

Disputes

In the event of any dispute arising to the meaning or interpretation of these rules or terms and conditions, the decision of AXP House Management will be final. These rules and terms of use shall be governed by Ontario law.

Rule Interpretation

Our Management holds the right to make any decisions in the case of any dispute caused by the interpretation of the rules and regulations listed. The decision of management will stand and cannot be subject to any appeals. All the laws listed align with the laws established by the Canadian government.

Changes in the Rules and Regulations

AXP House holds the right to change any rules and regulations and at their own discretion to ensure the enjoyment of our facilities and Members at any time.