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AXP Help Centre
Welcome to our Help Centre - your go-to place for quick answers and step-by-step support to help you get the most out of our products and services.
Need more assistance? Our technical support team is here to help. You can reach us via live email, or phone for personalized support. We’re committed to providing fast, reliable solutions so you can get back to what matters most.
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AXP Support Guide
The AXP Help Center will support you as you learn about and use AXP Portals.
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Go to AXP Membershippage
Pay Membership Annual Fees
Go to AXP Member Registration page
Pay Click on 'Join Now'
Screen will be popped up - 'Join AXP House'
Enter the required information
Click on 'Create account'
Screen will be popped up - 'Payment'
Enter your details, GOTO Code xxxxxx, Payment/CC, and Discount code, if any
Click on 'Purchase' to see the confirmation message
Confirmation' screen will be popped up
Click 'View Member Area' to access 'AXP Dashboard'
Note: AXP Dashboard can also be accessed via Home page by clicking on 'Logon/Account'
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Go to AXP Lounge Experience page
Receive Event Reservation email with Host GOTO Code
Sign Event Terms of Service
Pay Event Hosting Fees
Go to AXP BYOE Event Booking
Select 'Hosting Type' = Member
Select 'Add-On' if required
Click on 'Add to cart'
Enter Host GOTO Code 'xxxxxx'
Click on 'Check out'
Enter Payment Details (Name, CC etc.),
Click on 'Pay Now' or 'Complete Order' to complete the event booking process
Note: You will receive a separate email confirming your booking request.
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Go to AXP Lounge Experience page
Receive Event Reservation email with Host GOTO Code
Sign Event Terms of Service
Pay Event Hosting Fees
Go to AXP BYOE Event Booking
Select 'Hosting Type' = Member
Select 'Add-On' if required
Click on 'Add to cart'
Enter Host GOTO Code 'xxxxxx'
Enter Discount Code 'xxxxxx' (Same as GOTO Code)
Click on 'Apply' to get the applicable Discount
Click on 'Check out'
Enter Payment Details (Name, CC etc.),
Click on 'Pay Now' or 'Complete Order' to complete the event booking process
Note: You will receive a separate email confirming your booking request.
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Go to AXP Dashborad
Click on AXP Solo Reservation Tile
Select quantity as required
Select an additional hour, if required
Select/Continue Meetup Date/Time
Enter your Name/Phone/Email
Enter all guest emails for booking notification (optional)
Read and confirm XP Terms of Service
Provide other details (Membership Number etc.)
Click on 'Pay Now’
Enter Credit Card Number, Expiry Date, CVC & Postal Code
Click on ‘Pay & Confirm’
Reservation Confirmation screen will be popped up
Check your inbox for Reservation email/receipt
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1. Download the mobile app (Apple store or Google play store)
2. App will be automatically open to the registration page if not then open the app and click on 'Add Manually'
3. Copy & paste the registration code into the registration box
4. Click on 'Add mobile-pass' to complete your mobile registration process
Note - You'll need to come in-person to activate your AXP e-PASS.
6. Go to AXP Dashboard and reserve your spot at AXP Lounge (Use One-Time AXP Code to make your first reservation)
7. Come to AXP House so AXP e-PASS can be activated
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For any inquiries or support related to the AXP Portal, please reach out to Team AXP.